State Farm® Insurance Agent Michelle Gates
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What our customers say about us...
p marcelonis
June 15, 2026
"Excellent customer support from Allena in getting an outstanding claim resolved."
Don Beach
May 20, 2026
"Bill answered our questions on our home and auto polices well. We have been State Farm customers since the 1980's and have always been pleased with the service."
Brian Young (Zanshen)
April 29, 2026
"Happy. Helpful. Friendly. Professional."
Cheryl Lewis
March 20, 2026
"Pam served us well in every aspect. Thank you for taking your time and explaining everything to us! 😊"
Danny Gingerich
March 17, 2026
"Chelsea. Stayed after hrs to make sure I had coverage. I am very grateful for that. Thank you"
Kelly Smith
February 25, 2026
"Chelsi was a huge help with Home and Auto Insurance! A HUGE help!! I am older and newly divorced and dreaded taking care of this. She made it super easy! 😅 I am so grateful! Big hug!🤗"
Sarah
February 21, 2026
"Always goes above and beyond when a claim needs to be made. They check up on you through the entire claim process."
Mollie Burchett
January 29, 2026
"Pam was great! She helped me save almost half of what I was paying on my car insurance. I also started a renters insurance policy."
Debra Cicolani
January 28, 2026
"Agents are friendly and certious, and truly care about their customers. They have great rates, and offer a wide range of products. I left state farm for a short while, and have returned because of their great customer service, and great rates."
Cynthia Trimble
January 15, 2026
"From the moment I called Pam I felt relieved she helped run through everything I needed. It Was a great experience I would highly recommend Them, thank you again, State Farm."
Jennifer Strausser
January 14, 2026
"Pam was an exceptional agent. She guided me through my new policy. Wonderful service!"
Amber Moore
December 9, 2025
"Very patient with all questions and concerns we had."
Jaziyia Thomas
November 20, 2025
"I worked with Chelsi, it was quick and easy. She made the process very simple!"
Donna Schroeder
October 24, 2025
"Got better insurance and coverage when I switched to this company friendly staff"
Garrett Michael
September 24, 2025
"Everyone was very professional and easy to work with! Makenzi got me set up with everything and I’m paying less than I was with Nationwide."
Connie Coe
September 18, 2025
"Excellent customer service. I had an auto claim and everything from start to finish went smoothly. I highly recommend the Michelle Gates State Farm agency. A special thanks to Bill too!"
John Riems
September 11, 2025
".Yestrrday, 9/10, Bill answered all of my questions and referred me for another appointment with Michelle."
Erin Holmes
August 20, 2025
"Chelsi helped me get my new insurance account set up for my house in Butler. She made the process simple, seamless and straightforward. Thank you, Chelsi!"
Scott Blum
August 14, 2025
"Extremely helpful, answered all of my questions in full detail. Highly recommend! Thank you again, Michelle!"
Martha Glaze
August 8, 2025
"I've been with State Farm for years and have always appreciated the personnel at Michelle Gates - State Farm Insurance. I've grown from used vehicles to new purchase...from renter to Homeowner: they answer every question and provide insights and information to ensure that I have good coverage for my car and home."
Bianca Hoffer
June 9, 2025
"Extremely nice and approachable. Answers all questions and goes above and beyond to make things understandable."
Brandy Mays
June 6, 2025
"Chelsi went above and beyond with helping us make sure we understood our policy! Car and home"
kearstin Caplinger
June 6, 2025
"Great experience! Switching insurance was quick and an easy process. Pam was as knowledgeable and helpful! Absolutely will recommend to friends and family"
Chris Klingler
May 27, 2025
"Always give me top notch service, and take care of my needs and once. If I need a car to go to liability, they take care of me if I need full coverage, they take care of me if I need to check on a billing or have something emailed to me for my records, they take care of me. Most importantly, I’m taking long-term and they take care of me."
nina klingler
May 27, 2025
"I have been with state farm for almost 20 years! Chelsea, Bill and the entire team at Michelle Gates is great! Bill has always handled our insurance/claims and Chelsea handled our life insurance policy. Everything is professional and they always answer questions and help us promptly."